Terms of service

Article 1 (Application)

  1. These terms and conditions apply to all relationships regarding the use of this service between the user and est (hereinafter referred to as "the Company").
  2. We may establish various rules and provisions related to this service in addition to these terms (hereinafter referred to as "Individual Provisions"). Regardless of their names, these Individual Provisions shall constitute a part of these terms.
  3. In the event that the provisions of this agreement contradict the provisions of the individual regulations in the preceding paragraph, the provisions of the individual regulations shall take precedence unless otherwise specifically stated in the individual regulations.

Article 2 (Registration for Use)

  1. In this service, the registration process will be completed when the applicant agrees to these terms, applies for registration using the method specified by our company, and receives notification of approval from us.
  2. If we determine that the applicant for registration has any of the following reasons, we may not approve the application for registration, and we shall have no obligation to disclose the reasons for this.
    1. In the event that false information is reported when applying for registration.
    2. If the application is from someone who has previously violated these terms.
    3. In addition, if our company determines that the registration for use is inappropriate

Article 3 (Management of User ID and Password)

  1. Users are responsible for managing their user ID and password for this service at their own risk.
  2. Users may not transfer or lend their user ID and password to any third party, nor share them with others under any circumstances. The company considers any login that matches the combination of user ID and password with the registered information as being used by the user who registered that user ID.
  3. The Company shall not be liable for any damages arising from the use of the user ID and password by a third party, except in cases of intentional misconduct or gross negligence on the part of the Company.
  4. We will not provide any compensation for disadvantages or damages caused by the leakage of information due to the reuse of registered user IDs and passwords. Users are responsible for registering with their own unique ID and password.

Article 4 (Sales Contract)

  1. In this service, a sales contract will be established when the user makes a purchase request to us, and we notify the user of our acceptance of that request. Furthermore, the ownership of the product will be transferred to the user when we hand over the product to the delivery service provider.
  2. Our company may terminate the sales contract mentioned in the previous section without prior notice to the user if the user falls under any of the following reasons.
    1. If the user violates these terms and conditions
    2. In cases where delivery cannot be completed due to an unknown delivery address or prolonged absence
    3. In other cases where it is recognized that the trust relationship between the company and the user has been compromised.
  3. The payment methods, shipping methods, cancellation methods for purchase applications, and return methods related to this service will be determined separately by our company.

Article 5 (Intellectual Property Rights)

The copyright and other intellectual property rights of the product photos and other content provided by this service (hereinafter referred to as "Content") belong to our company and legitimate rights holders such as content providers. Users are not permitted to reproduce, reprint, modify, or otherwise use these without permission.

Article 6 (Prohibited Actions)

Users are prohibited from engaging in the following actions when using this service.

  1. Acts that violate laws or public order and morals
  2. Acts related to criminal activities
  3. Acts that infringe on copyrights, trademark rights, and other intellectual property rights included in this service.
  4. Acts that destroy or interfere with the functionality of our servers or networks
  5. The act of commercially using information obtained through this service without our consent.
  6. Acts that may interfere with the operation of our services
  7. Unauthorized access or attempts to do so
  8. The act of collecting or accumulating personal information about other users.
  9. Impersonating other users
  10. Acts that directly or indirectly provide benefits to anti-social forces in relation to our services.
  11. The act of canceling without notice after purchase
  12. Other actions deemed inappropriate by our company

Article 7 (Suspension of Service Provision, etc.)

  1. We may suspend or interrupt the provision of all or part of this service without prior notice to the user if we determine that any of the following reasons apply.
    1. When performing maintenance inspections or updates on the computer system related to this service
    2. In the event that the provision of this service becomes difficult due to force majeure such as earthquakes, lightning strikes, fires, power outages, natural disasters, or wars,
    3. In the event that the computer or communication lines are interrupted due to an accident
    4. In addition, if we determine that it is difficult to provide this service.
  2. Our company shall not be liable for any disadvantages or damages incurred by users or third parties due to the suspension or interruption of this service, regardless of the reason.

Article 8 (Usage Restrictions and Account Deletion)

  1. We may restrict the use of all or part of this service to users or cancel their registration as a user without prior notice in the event that any of the following applies.
    1. In the event of a violation of any provision of these terms
    2. If it is found that there are false facts in the registered information
    3. If the credit card reported by the user as a payment method is suspended
    4. In the event of non-fulfillment of payment obligations such as fees
    5. If there is no response for a certain period after our contact
    6. If there has been no use of this service for a certain period since the last use
    7. In addition, if we determine that the use of this service is inappropriate.
  2. We shall not be liable for any damages incurred by the user as a result of actions taken by us under this clause.

Article 9 (Withdrawal)

Users may withdraw from this service through the prescribed cancellation procedure.

Article 10 (Disclaimer of Warranties and Limitation of Liability)

  1. We do not guarantee that this service is free from any defects (including but not limited to issues related to safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, security, as well as errors, bugs, and infringements of rights) in fact or law.
  2. Our company shall not be liable for any damages incurred by users arising from this service. However, if the contract between our company and the user regarding this service (including these terms) constitutes a consumer contract as defined by the Consumer Contract Act, this disclaimer shall not apply. Even in this case, our company shall not be liable for any damages incurred by the user due to non-performance of obligations or torts caused by our negligence (excluding gross negligence) that arise from special circumstances (including cases where our company or the user could foresee or should have foreseen the occurrence of damages).
  3. Our company shall not be liable for any transactions, communications, or disputes that arise between users and other users or third parties in relation to this service.

Article 11 (Changes to Service Content, etc.)

We reserve the right to change the content of this service or discontinue its provision without notifying users, and we shall not be liable for any damages incurred by users as a result.

Article 12 (Changes to the Terms of Use)

We may change these terms at any time without notifying users if we deem it necessary. If a user starts using the service after the changes to these terms, that user will be considered to have agreed to the revised terms.

Article 13 (Handling of Personal Information)

We will handle the personal information obtained through the use of this service appropriately in accordance with our "Privacy Policy."

Article 14 (Notification or Contact)

Notifications or communications between the user and our company shall be conducted in the manner specified by us. Unless the user provides a change notification in accordance with the method separately specified by us, we will consider the currently registered contact information to be valid and will send notifications or communications to that contact. These will be deemed to have reached the user at the time of sending.

Article 15 (Prohibition of Assignment of Rights and Obligations)

Users may not transfer their position under the service agreement or any rights or obligations under these terms to a third party, nor may they use them as collateral, without our prior written consent.

Article 16 (Response to Refusal of Cash on Delivery Payment)

If the user does not receive the product within a certain period after delivery and cannot be contacted, a request for the return of the product will be made.
After the recovery request, a damage report will be submitted after issuing a certificate of contents, and a small claims lawsuit will be conducted.
Additionally, all of the following costs will be borne by the user.
・Product price (The full amount of the ordered product will be charged as a loss of sales opportunity, regardless of whether the item is received or not)
・Shipping costs incurred (full amount)
・Issuance fee for content certification (11,000 yen)
・Certified document issuance fee (864 yen)
・Simple Attorney Fees
・All costs related to litigation
・All personnel costs related to this

Article 17 (Governing Law and Jurisdiction)

  1. In interpreting these terms, Japanese law shall be the governing law. Furthermore, the application of the United Nations Convention on Contracts for the International Sale of Goods shall be excluded in relation to this service.
  2. In the event of a dispute regarding this service, the court having jurisdiction over the location of our head office shall be the exclusive agreed jurisdiction court.